Ikar Technical Information Systems LLC
Livestream support • Technical operations
Service update bulletin

New service plans & support tiers for livestream operations.

Ikar Technical Information Systems LLC is introducing a new suite of service plans designed to provide clearer options, enhanced performance, and long‑term value for your livestream broadcast workflows.

View plans & pricing Email about my current plan Info@ikartec.com
Predictable weekly or monthly pricing • Remote-first support • Options for advanced troubleshooting and onsite visits.
Plans & pricing

Choose the level of support that fits your operations.

All plans are designed for livestream broadcast environments and include remote support as a foundation, with increasing depth of monitoring, troubleshooting, and customization at higher tiers.

Basic Support Plan
$50 per week or $200 per month
(This plan replaces the previously free service.)
  • Remote livestream broadcast support
  • One or more cameras supported
  • Automated camera‑view switching on a preset timer
  • Remote support only
  • Service availability once per week for up to 0–3 hours
  • No advanced troubleshooting included
  • Month‑to‑month agreement
Sign up Entry‑level
Professional Support Plan
$100 per week or $400 per month
Includes everything in the Basic Support Plan, plus:
  • Enhanced remote monitoring of livestream performance
  • Optimization of automated camera‑view timing
  • Priority scheduling for the weekly service session
  • Remote support only
  • Service availability once per week for up to 4 hours
  • Advanced troubleshooting (stream interruptions, camera sync issues, configuration conflicts — performed remotely)
  • Access to expanded support tools and performance‑improvement recommendations
  • 6‑month service agreement
Sign up 6‑month term
Enterprise Support Plan
$200 per week or $800 per month
Includes everything in the Professional Support Plan, plus:
  • Comprehensive remote livestream broadcast management
  • Support for multi‑camera environments with custom automation logic
  • Priority‑level scheduling with flexible weekly service windows
  • Service availability once per week for up to 4 hours
  • Full advanced troubleshooting and diagnostics
  • Onsite troubleshooting included when necessary and possible
  • Dedicated support contact
  • Customizable service components
  • 12‑month service agreement
Sign up 12‑month term
Service change

Immediate discontinuation of free services.

To maintain service quality, support ongoing development, and provide consistent, reliable solutions, all complimentary services have been retired in favor of clearly defined paid plans.

Effective immediately

All complimentary services previously offered by Ikar Technical Information Systems LLC have been discontinued. The Basic Support Plan now serves as the entry‑level paid option at $50 per week or $200 per month.

Current paying clients

How existing agreements transition into the new tiers.

  • 1
    Automatic placement
    Existing paying clients are automatically placed into the appropriate higher‑tier service plan based on their current payment amount.
  • 2
    No price increase
    Your existing payment agreement remains unchanged as long as your service continues uninterrupted.
  • 3
    Re‑enrollment
    If you cancel and later return, you will enroll at the current plan prices in effect at that time.
Next steps

How to move forward with your plan.

For all clients

  • Review the new service plans and pricing.
  • Contact us with any questions regarding your plan placement or service tier.
  • Reach us at (678) 870‑IKAR or Info@ikartec.com.
Contact

Talk with us about your livestream support.

Ikar Technical Information Systems LLC
Phone: (678) 870‑IKAR
Email: Info@ikartec.com
Email us about your plan